Research and Quality Assurance Lead Researcher

  • Full Time
  • Anywhere

Website Voce

Add Your Voice – Work For Us

We use our voice, and empower you to use yours, to create positive, lasting change in people’s lives. We use our voice because we believe every person should belong and be empowered to thrive.

Who We Are

Our agency began in 1999 by pioneering a model that is nationally recognized. We believe every child deserves a safe, nurturing permanent home – with a caring and supportive family that makes it possible to grow and thrive.

A pioneer in new approaches to achieving permanency for children in foster care, we employ specialized knowledge and a continuum of services to help agencies expedite adoptions and keep families together.

To learn more, please visit

Additionally, with our partner Diakon, we co-administer the Statewide Adoption and Permanency Network (SWAN) program for the Pennsylvania Department of Human Services.

To learn more about LSI, SWAN or Diakon, please visit

Research and Quality Assurance (RQA) Lead Researcher

The SWAN RQA Lead Researcher develops and implements research and evaluation efforts within the SWAN Prime Contract. This includes collaborating with the leadership team to analyze data and make recommendations for refinements to the SWAN Program. The Lead Researcher will participate in many facets of SWAN research including the development of data plans, data gathering, and evaluation and analysis of outputs and outcomes. The goal of the Lead Researcher is to assimilate the research processes and information into a story telling format that can be readily understood.

What You Will Contribute
-Oversight of research projects to achieve impact and enhance Diakon/Voce’s and SWAN’s reputation for excellence.
-Collaboration with technical assistance staff to develop, implement, and track quality improvement indicators.
-Development of proposals for new research projects that promote permanency.
-Partner with community stakeholders to identify and develop evaluation projects.
-Conduct Quality Assurance activities using outcome-based management (OBM) principles.
-Collaboration with outside research entities, such as an academic institution, for support of Evidence-based Practice (EBP).
-Other duties as assigned.

What It Takes To Succeed
-Minimum Master’s Degree in social work, human services, research or related field is required.
-Five years’ experience in human services or child welfare is required.
-Five years’ experience conducting research and evaluation as well as quality assurance activities is preferred.
-One year of supervisory experience is preferred.
-Advanced knowledge of the SWAN Program and Units of Service.
-Experience utilizing statistical software.
-Proficiency in program evaluation, research methodology, descriptive statistics, quality assurance and data presentation.
-A valid driver’s license.

Why Voce – We Invest In You
We offer a competitive total rewards package that includes:
-Health insurance with medical spending accounts (employer contribution to the HSA if electing HDHP)
-Dental, vision, long term disability and accident insurance
-Three employer-paid benefits: short term disability insurance, life insurance and Employee Assistance Program
-Employer contribution equivalent to 6% of your salary to your 401(k)
-10 paid holidays (including one floating holiday)
-18 days of PTO in first year of employment
-Qualified employer participating in Public Service Loan Forgiveness (PSLF)

Please submit your cover letter and resume to be considered.


To apply for this job please visit