General Operations Manager

Website pa_downtown Pennsylvania Downtown Center

Helping you make your town a better place

The Pennsylvania Downtown Center (PDC), a statewide, non-profit organization that promotes and supports the economic vitality of Pennsylvania’s downtowns, business districts and nearby residential areas seeks a driven and dynamic individual to serve as General Operations Manager. This position requires someone who demonstrates:

  • Enthusiasm around the mission of increasing opportunities for downtowns and neighborhoods throughout the Commonwealth of Pennsylvania, and the businesses and residents they serve.
  • Initiative and efficiency by staying on task throughout the annual schedule of deliverables.
  • Strong project and program management skills.
  • Adaptability, flexibility and a willingness to take on new program challenges.
  • Strong teamwork and collaborative skills. Inclusive people-friendly/customer friendly communication skills.

The Regular, full-time position of General Operations Manager of the Pennsylvania Downtown Center (PDC) provides coordination and delivery of services relative to the fiscal, human resources and occupancy related needs of the organization. The General Operations Manager has organizational responsibilities in seven (7) broad areas including 1) accounting and payroll, 2) contract management, 3) occupancy and equipment management, 4) organizational insurance matters, 5) new employee processing and orientation, and 6) budgetary and 7) human resource assistance to the Executive Director. The General Operations Manager shall also be required to complete other related tasks as assigned by the Executive Director.

The person filling this position must be able to provide specific, pro-active program support toward the accomplishment of both the contract management requirements of the PA Department of Community and Economic Development (DCED) Keystone Communities Main Street and Elm Street Programs, as well as PDC’s own internal management requirements as defined in its strategic plan. The person filling this position is expected to devote their time and energy to the completion of PDC tasks, primarily during normal working hours. Occasional evening and on weekend work may be required. Occasional travel and overnight stays may be required.

The selected individual will serve in the full-time non-exempt position of General Operations Manager. The ideal candidate will be an energetic, outgoing individual with multiple capabilities. A four-year college degree is preferred. At least two years’ experience in one or more of the following is required: accounting, bookkeeping, or organizational management. Less than four years of college may be acceptable with at least some level of relevant experience. Experience in nonprofit organizational management is a plus, as is the ability to speak and write fluent Spanish.

The ideal candidate must demonstrate outstanding: computer skills in Excel and Quickbooks, fund-accounting or cost allocation experience, and written and verbal communication; project and maintain a pleasant phone demeanor; demonstrate the ability to use resources effectively; be able to maintain accurate and well-organized files and records; be able to accomplish repetitive tasks without direction; be a pro-active, self-starter; have a valid driver’s license; and have office skill experience, preferably in a nonprofit setting.

Currently, a hybrid working environment is permitted, with some time working from home and working at the PDC office in Harrisburg, PA. It is expected that this position be in the PDC office in Harrisburg, PA as requested by the Executive Director for staff meetings, trainings, other meetings, etc. Willingness to undertake occasional travel where overnight stays will be necessary during the PDC annual conference and occasional meetings is required.

The selected candidate must be available to start as soon as possible. A complete job description is available on PDC’s website. PDC shall not discriminate against any applicant for employment because of race, color, religion, sex, ancestry, national origin, age, marital status or sexual orientation. Email your resume with cover letter Attention: Executive Director, Pennsylvania Downtown Center, with “General Operations Manager” in the subject line to

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