SERVER – The Chocolatier Restaurant

Website Hershey Entertainment & Resorts

Job Description:
This position is responsible for anticipating and providing for guests’ needs in the timely service of their dining experience while delivering the Art of Hospitality with a positive and friendly attitude using their own style and personality.

This position pays $2.83/hour + tips.

Job Functions
(Items marked with an asterisk are essential functions of this position):
•Take food and drink orders from customers accurately and with a positive attitude.*
•Work within the Department of Agriculture Regulations to ensure food safety is being met. •Identify potential issues before they reach the customer.*
•Maintain knowledge of the food and beverage menu, in order to answer guest questions and make recommendations as needed.*
•Monitor assigned tables and check in on guests to ensure tables are enjoying their meals and take action to correct any problems.*
•Adhere to all alcohol rules and guidelines as taught by RAMP; ensure a safe and an enjoyable experience by our guests.*
•Maintain dining room cleanliness, table manicuring, and overall dining room housekeeping.*
•Engage with customers in a friendly manner while anticipating their needs.*
•Complete payment of all guest checks and finalize all financial transactions.*
•Perform side work, set up, and closing duties as assigned*

Basic Qualifications:
•18 years of age or older.

Additional Qualifications:
•Preferred experience working in a restaurant as a host/hostess, server, server assistant
•Post-Employment – RAMP Certification
•Ability to work as part of a team to ensure positive guest experience

Physical Demands & Working Conditions
While performing the duties of this job, the employee is required to:
•Climbing Ladders Occasional (<33%)
•Reaching Forward Frequent (34-66%)
•Climbing Stairs Occasional (<33%) (ft maximum height)
•Lifting Frequent (34-66%) (lbs maximum weight)
•Reaching Overhead Frequent (34-66%)
•Finger Dexterity Occasional (<33%)
•Hand/Eye Coordination Occasional (<33%)
•Stooping Frequent (34-66%)
•Bending Frequent (34-66%)
•Sitting Occasional (67%)
•Walking Constant (>67%)
•This job requires a good sense of vision (either corrected or uncorrected). Visual ability to operate moving equipment such as a car, truck, golf carts, etc.
•This job regularly requires verbal communication of detailed information to others either by phone or in person.
•Must be able to speak and read the English language.
•Opportunity to work AM or PM schedules

Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.

Hershey Entertainment & Resorts is an Equal Opportunity Employer

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