ICE CREAM-OLOGIST, PT – The Chocolatier

Website Hershey Entertainment & Resorts

The ice cream-ologist is responsible for serving up exclusive ice cream creations and delicious shareables in an interactive parlor environment, while creating a one of a kind experience for every person who walks in the door.


Job Functions(Items marked with an asterisk are essential functions of this position):

Prepare ice cream creations and other products following the ice cream parlor standards and procedures quickly and accurately.*
Stock and execute proper rotation of products and complete assigned prep work for stocking and set up of chill area.*
Work within all Department of Agriculture guidelines to ensure proper food safety.*
Work as a “team” member to assure constant and consistent quality, service, cleanliness and value to each customer.*
Maintain knowledge about all products/menu to talk about the ice cream parlors offerings. Answer questions and educate the guests on the unique creations available.*
Clean work area, organize and stock needed items to proactively serve our guests.*
Break down and clean chill area thoroughly at the end of every day as assigned by a manager or shift leader.*
Perform other duties as assigned.
Basic Qualifications:

Must be 16 years of age or older on the date of applying or turning 16 years of age by May 6, 2020
Additional Qualifications:

Must be certified or be able to pass an alcohol service class if 18 or older and working in a location that serves alcohol (RAMP Training – will be provided)
Experience in Hospitality/Tourism,  preferred
Must be able to speak and read the English language.
Physical Demands & Working Conditions

While performing the duties of this job, the employee is required to:Climbing Ladders Occasional (<33%)
Reaching Forward Constant (>67%)
Climbing Stairs Occasional (<33%) (ft maximum height)
Lifting Frequent (34-66%) (50lbs maximum weight)
Reaching Overhead Frequent (34-66%)
Finger Dexterity Constant (>67%)
Hand/Eye Coordination Constant (>67%)
Stooping Frequent (34-66%)
Bending Frequent (34-66%)
Sitting Occasional (<33%)
Standing Constant (>67%)
Walking Constant (>67%)
This job requires a good sense of vision (either corrected or uncorrected). Visual ability to operate moving equipment such as a car, truck, golf carts, etc.
Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.

Hershey Entertainment & Resorts is an Equal Opportunity Employer

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