Website Hershey Entertainment & Resorts

Job Description:
The Hotel Hershey is seeking Hosts & Hostesses at Trevi 5. This position assists management in overseeing guest service and satisfaction.

This is a part time year round position. The working schedule may include morning, mid-day, evenings, weekends and holidays based on operational needs.

Job Functions:
Greeting guests upon arrival in the restaurant and seating guests in accordance with their requests and server rotation
Completing opening and closing procedures, including cash control and settlement of guest charges
Coordinating reservations and seating charts
Answering telephones
Overseeing service, safety, and sanitation to ensure quality. Responding to guests’ questions, requests and concerns.

Basic Qualifications:
Must be at least 16 years of age or older.

Additional Qualifications:
Previous restaurant service experience preferred.
Ability to operate point-of-sale computer and calculator.
Ability to perform mathematical calculations and handle cash.
Proven employee/guest relations, communication, problem solving and organizational skills.
Professional image representative of company image.

Physical Demands & Working Conditions:
Physical requirements include standing (up to 100% of shift), walking, bending, stooping, hearing, speaking and finger dexterity.
The ability to communicate effectively.
Ability to work a flexible eight-hour shift according to operational needs, including weekends and holidays.

Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.

Hershey Entertainment & Resorts is an Equal Opportunity Employer

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