Website Hershey Entertainment & Resorts

Job Description:
The Club Concierge is responsible for reception desk duties, responding to guest/member requests for services and information, at The Hershey Country Club while maintaining other projects as assigned.

This position pays $13.00/hour.

Job Functions:
•Greeting and directing guests and members.
•Exhibit pride and hospitality associated with our brand, company mission statement & the legacy of Milton Hershey Entertainment & Resorts.
•Oversee Lobby Area (Including appearance and safety of lobby area).
•Answer telephones (answer general telephone inquiries, direct/transfer calls appropriately)
•Update reader board daily.
•Make dining reservations for members.
•Arrange overnight accommodations as well as order event tickets for members.
•Distribute employee paychecks on a bi-weekly basis.
•Receive all packages delivered to HCC and enter into eProcurement.
•Process mail daily (US postal mail and internal mail)
•Assist with basic administrative duties for the F&B Department and the Membership Department.
•Assisting with projects on an as needed basis

Basic Qualifications
•Must be at least 18 years of age or older.
•1-2 years of experience in an Administrative role, preferably in a hospitality environment.
•Must have basic to intermediate skills with using Microsoft Word and Excel.

Additional Qualifications
•Professional Image.
•Excellent Inter-Personal Skills.
•Hospitality Oriented.
•Ability to speak, read, and write English.
•Proven Teamwork Ability.
•Must be self-directed, motivated, and able to work with minimal supervision.
•Experience with using Delphi, Google Suite and Lotus Notes a plus.

Working Conditions:
•Work area requires ability to adjust to seasonal temperature changes, and noise.
•Physical requirements include sitting, standing, and communicating clearly.
•Part-Time position Monday through Friday, including weekends, and holidays. Occasional overtime required.
•Sitting for 95% of the time.
•Ability to lift at least 35 pounds.

Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.

Hershey Entertainment & Resorts is an Equal Opportunity Employer

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