Website Hershey Entertainment & Resorts

Job Description:
This position is responsible for the professional, courteous greeting and serving of food and beverage to guests at The Chocolatier

This position pays $5.15/hour + tips.

Job Functions
(Items marked with an asterisk are essential functions of this position):
•Properly prepare and serve all alcoholic and non-alcoholic drinks according to brand specs and menu description.*
•Maintain a clean work and dining area by removing trash, cleaning tables, and washing glasses, utensils, and equipment.*
•Greet customers, take orders, and enter orders into POS system. Use menu knowledge to answer questions, offer suggestions, and anticipate guest needs.*
•Understand and following all food safety regulations set by the Department of Agriculture.*
•Understand and follow all state alcohol service standards and guidelines. Visually assure age identification is legitimate.*
•Operate the point of sale system, handle cash, credit, and debit card transactions. Ensure charges are accurate and return correct change to patrons and balance the cash register.*
•Deliver excellent customer service to each client and monitor patrons to ensure satisfaction with service. Maintain a safe environment by identifying problem clients and having them removed.*
•Take inventory and order supplies to ensure bar and tables are well-stocked.*
•Perform all aspects of opening and closing procedures.*
•Perform other duties as assigned.

Basic Qualifications:
•Must be 18 years of age or older on the date of applying

Additional Qualifications:
•Preferred experience of one (1) or more years of related industry experience
•Post-Employment – RAMP Certification

Physical Demands & Working Conditions:
While performing the duties of this job, the employee is required to:
•Climbing Ladders Occasional (<33%)
•Reaching Forward Frequent (34-66%)
•Climbing Stairs Occasional (67%)
•Sitting Occasional (67%)
•Walking Constant (>67%)
•This job requires a good sense of vision (either corrected or uncorrected). Visual ability to operate moving equipment such as a car, truck, golf carts, etc.

Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.

Hershey Entertainment & Resorts is an Equal Opportunity Employer

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