Front Desk Attendant – The Hotel Hershey

Website Hershey Entertainment & Resorts

Hershey Entertainment & Resorts

Job Location: The Hotel Hershey

All applicants must apply online

Full-time + benefits

Job Description:

This position is responsible for greeting, registering and orienting guests to The Hotel Hershey.

Job Functions:

Greeting guests upon their arrival
Registering guests and confirming room rates
Providing information about the Hotel and other attractions within the company and the area
Maintaining an accurate count of room status and availability
Reserving guest rooms in accordance with special requests
Processing guest room charges
Receiving payments on accounts
Balancing receipts at the end of each shift
Answering telephones
Handling guest questions/concerns/complaints
Basic Qualifications:

Must be at least 18 years of age or older.
Must have valid driver’s license.
Must have high school diploma or GED equivalent.
Additional Qualifications:

Proven guest relations, problem solving and organizational skills.
Ability to work with computerized front office systems, file, computer figures, and handle cash with a high degree of accuracy.
Professional image representative of company image.

Working Conditions:

Ability to work in a hectic, fast-paced environment.
Physical requirements include standing (up to 100% of the shift), hearing, speaking, performing detailed work at close distances, and finger dexterity.
Schedule may vary based on business needs.

Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.

Hershey Entertainment & Resorts is an Equal Opportunity Employer

To apply for this job please visit