Website Hershey Entertainment & Resorts
This position is responsible for providing friendly, efficient, courteous service to all guests of The Shops at The Hotel Hershey with a primary responsibility for Shine: A Lilly Pulitzer Store at the Hotel Hershey.
This is a part-time year round position. The working schedule may include morning, mid-day, evenings, weekends and holidays based on operational needs.
Selling merchandise to guests
Entering sales into POS system
Handling all cash, credit card, and room charge transactions
Performing shop opening and closing duties
Exhibiting thorough product knowledge and up-selling techniques to guests
Answering telephone in a professional manner
Inspecting merchandise to insure quality prior to sale
Assisting in inventory counts and shrink prevention, following safety and cleanliness standards
Communicating special requests to the manager
Rotating to other shops for coverage as needed
Performing other duties as assigned.
Must be at least 16 years of age or older
Exceptional guest service and organization skills.
Strong basic math skills
Ability to handle cash transactions and learn point-of-sale system.
Ability to speak, read, and write English.
Ability to work independently and display leadership qualities, including initiative
Professional image representative of property image
Proven sales experience preferred
Physical requirements include standing at least 95% of the shift, communicating clearly, walking, bending, and pushing and lifting up to 35 pounds.
Schedule will rotate to cover hours of operation between 9:00 a.m. and 8 p.m., including weekends and holidays.
Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.
Hershey Entertainment & Resorts is an Equal Opportunity Employer
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