Hershey Entertainment & Resorts
This position will assist management in overseeing guest service and satisfaction in the Revelry Chophouse, Bar & Patio Restaurant at the Hershey Lodge.
The working schedule for this position does include days, evenings, weekends & holidays based on operational needs.
Graciously greet guests upon arrival in the restaurant and seating guests in accordance with their requests and server rotation.
Complete opening and closing procedures.
Maintain a very clean and organized image for the restaurant entrance.
Coordinate reservations and seating charts.
Answer telephones while simultaneously greeting guests as they arrive.
Oversee service, safety and sanitation to ensure quality; and respond to our guests’ questions, requests, and concerns. (Must be able to maintain an awareness of the busy restaurant environment to ensure standards are met)
Assist guests moving from the bar to tables as their table becomes available.
Must be at least 16 years of age or older.
Previous restaurant service experience preferred.
Ability to operate point-of-sale computer and calculator.
Ability to perform mathematical calculations and handle cash.
Proven employee/guest relations, communication, problem solving, and organizational skills.
Professional image representative of company image.
Physical requirements include standing (up to 100% of shift), walking, bending, stooping, hearing, speaking and finger dexterity.
The ability to communicate effectively in a loud environment.
The ability to work a flexible eight-hour shift, 4:30 or later, until close, according to operational needs, including weekends and holidays.
Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.
Hershey Entertainment & Resorts is an Equal Opportunity Employer
To apply for this job please visit careers.hersheyjobs.com.