Website Hershey Entertainment and Resorts

The purpose of the games supervisor is to provide first level supervision and operational support to an assigned area within the games department.

Job Functions (Items marked with an asterisk are essential functions of this position):

Lead and direct team of part-time staff during shift; plan and assign daily tasks, and assignments.*
Provide hands on training, coaching, leadership, and instruction to game team members.*
Manage inventory levels and procedures by assisting with placing and pulling orders from the warehouse for skill games, cranes, and redemption, unloading and transporting deliveries, and ensuring employees are following the correct standard operating procedures with specific regards to prize redemption.*
Communicate with area manager on any staffing or other issues.*
Provide first line support to guests with issues or concerns. Escalate guest concerns as needed.*
Assist in seasonal event set-ups and other themed projects as needed.
Perform other duties as assigned.
Basic Qualifications:

Minimum of 2 years of related experience.
Industry Experience – Amusement Park
Industry Experience – Hospitality/Tourism
Minimum of 1 year supervisory experience.
18 years of age or older.
Completion of high school or GED

Additional Qualifications:


Physical Demands & Working Conditions:

While performing the duties of this job, the employee is required to:
Climbing Ladders Occasional (<33%)
Reaching Forward Occasional (<33%)
Climbing Stairs Occasional (<33%) (15ft maximum height)
Lifting Occasional (<33%) (75lbs maximum weight)
Reaching Overhead Occasional (<33%)
Finger Dexterity Frequent (34-66%)
Hand/Eye Coordination Frequent (34-66%)
Stooping Occasional (<33%)
Bending Occasional (<33%)
Sitting Occasional (<33%)
Standing Frequent (34-66%)
Walking Frequent (34-66%)
This job requires a good sense of vision (either corrected or uncorrected). Visual ability to operate moving equipment such as a car, truck, golf carts, etc.
This job requires the visual ability to perform detailed work at close distances (computer screens, accounting ledgers, using measurement devices).
This job regularly requires verbal communication of detailed information to others either by phone or in person.
Must be able to speak and read the English language.
The position is subject to both environmental conditions. Activities occur inside and outside.
The position is subject to environmental conditions. Protection from weather conditions but not necessarily from temperature changes.

Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.

Hershey Entertainment & Resorts is an Equal Opportunity Employer

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