Food and Beverage Team Supervisor

Website Hershey Entertainment and Resorts

The purpose of the food and beverage supervisor is to provide first level supervision and operational support to an assigned F&B location within Hersheypark.

Job Functions
(Items marked with an asterisk are essential functions of this position):

Supervise and facilitate F&B operations for assigned area(s) of responsibility. Monitor team members within their assigned location and see to the proper execution of F&B standards for food preparation and guest satisfaction.*
Provide on the spot training, coaching, leadership, and instruction to F&B team members*
Maintain knowledge of F&B offerings at multiple outlets throughout the Entertainment Complex. Demonstrate correct service standards through active participation in operational positions.*
Monitor daily financial results and report issues and concerns to supervisor.*
Provide hands-on training to team members in order to maintain consistent service standards in support of the Hersheypark brand and food safety guidelines.*
Provide first line support to guests with issues or concerns. Escalate guest concerns as needed.*
Assist in seasonal event set-ups and other themed projects as needed.*
Perform other duties as assigned.
Basic Qualifications:

Minimum of 1 years of related experience.
Industry Experience – Amusement Park
Industry Experience – Food & Beverage
18 years of age or older.
Post-Employment – ServSafe
Post-Employment – Ramp
Must have a valid Drivers’ License
Additional Qualifications:

Completion of high school or GED
Physical Demands & Working Conditions:

While performing the duties of this job, the employee is required to:
Reaching Forward Frequent (34-66%)
Climbing Stairs Occasional (<33%) (ft maximum height)
Lifting Frequent (34-66%) (25lbs maximum weight)
Reaching Overhead Frequent (34-66%)
Finger Dexterity Frequent (34-66%)
Hand/Eye Coordination Frequent (34-66%)
Stooping Frequent (34-66%)
Bending Frequent (34-66%)
Sitting Occasional (67%)
Walking Constant (>67%)
This job requires a good sense of vision (either corrected or uncorrected). Visual ability to operate moving equipment such as a car, truck, golf carts, etc.
This job requires the visual ability to view work at distances of approximately 5 feet (operation and adjustment of machinery).
This job requires the visual ability to perform detailed work at close distances (computer screens, accounting ledgers, using measurement devices).
Must be able to speak and read the English language.
Substantial movements (motions) of the wrists, hands, and/or fingers (Repetitive motion).
The position is subject to noise. There is sufficient noise to cause the worker to shout in order to be heard above ambient noise level.
The position is subject to extreme cold. Temperatures typically below 32° for periods of more than one hour. Consideration should be given to the effect of other environmental conditions, such as wind and humidity.
The position is subject to both environmental conditions. Activities occur inside and outside.
The position is subject to outside environmental conditions. No effective protection from the weather.
Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.

Hershey Entertainment & Resorts is an Equal Opportunity Employer

To apply for this job please visit careers.hersheyjobs.com.