Service Operations Specialist

Website Commercial Refrigeration of Harrisburg, Inc

Commercial Refrigeration of Harrisburg is an employee-owned company that’s been around for 50 years. We sell and service refrigeration, HVAC and foodservice equipment to the foodservice industry. Our mission is to be part of our customers’ goal of providing quality food that meet the highest of food safety standards.
In this role, you will work directly with service and install technicians to provide Field Team support and assist with dispatching personnel. You will support our parts and warehouse department to lead Jobsite preparation. You will communicate with customers, vendors, and suppliers regarding products and services.

Responsibilities:

• Support the core business of service, installations, preventative maintenance programs, and other projects that drive top-line revenue for the company
• Answer and make calls to customers
• Assist in inventory flow and management
• Review invoices for discrepancies to support billing
• Assist with training and development programs for technicians

Requires:
• 3+ years previous experience in the Service Industry, like Refrigeration, HVAC, etc
• Understanding of inventory control
• Understanding of parts ordering, parts service background preferred
• Excellent communication skills
• Self starter
• Highly organized with strong attention to detail
• Capable of initiating process improvements and problem-solving

Extremely Nice to have
• Previous Commercial Refrigeration background; able to provide technical support to tech onsite or via the phone

Why should you join us?
Here at CRH Inc, every member has an essential role in our business. We have started the transition to an employee-owned business which is a unique opportunity for you to become an employee-owner! Why employee ownership? Employee-owned companies are up to 14% more profitable and 25% more likely to survive a recession than traditional peers.

We offer:
· Equity Grant – you’ll be a company owner!
· Competitive wage and full benefits package after 90 days

To apply for this job please visit www.crhinc.com.